Sam’s Hauling Terms and Conditions for Roll-Off Waste Removal Services

These Terms and Conditions (the “Terms”) govern roll-off waste collection, removal, transportation, disposal, and related services provided by Sam’s Hauling, Inc. (“Sam’s Hauling,” “we,” “us,” or “our”) to the customer ordering or receiving the services (“Customer,” “you,” or “your”). The company-owned roll-off dumpster temporarily placed at the service address is referred to in these Terms as the “Container.”

By placing an order, accepting a quote, making payment, authorizing or accepting delivery, or placing material in the Container, you agree to these Terms. If you order services on behalf of another person, a business, or a property owner, you represent that you have authority to accept these Terms on that party’s behalf.

A current copy of these Terms is available through the footer of samshauling.com, and a link to these Terms will be included in service-related emails. By authorizing or accepting delivery or using the Container after receiving notice of these Terms, the Customer manifests agreement to them.

As an incidental part of its waste-removal services, Sam’s Hauling temporarily places the Container at the Customer’s service address for the collection of permitted material. The Container remains the exclusive property of Sam’s Hauling. It is not separately sold, leased, rented, or licensed to the Customer, and the Customer receives no right to possess or use it independently of the waste-removal services described in the applicable service order.

Your quote or order confirmation, these Terms, and any separately signed document relating to the service together form the agreement between you and Sam’s Hauling. If a specific term in your quote or a signed document conflicts with these Terms, the more specific term will control.

Services

Sam’s Hauling will deliver the selected Container to the service address provided by the Customer and will collect, remove, and transport its permitted contents at the end of the service period.

Sam’s Hauling may select the lawful disposal, transfer, or recycling facility and method it determines appropriate based on the nature of the load, facility requirements, availability, and applicable law. Unless expressly agreed in writing, Sam’s Hauling does not guarantee that any particular material will be recycled or delivered to a specific facility.

Delivery and pickup dates are scheduled in good faith but are not guaranteed appointment times. Traffic, weather, disposal-facility delays, unsafe conditions, equipment problems, and other circumstances beyond our reasonable control may affect service. Delivery and pickup may occur at any time after 7:30 a.m. on the scheduled service date.

Sam’s Hauling may refuse or postpone service when, in our reasonable judgment, the requested service would be unsafe, unlawful, or likely to damage persons, property, our equipment, or the Customer’s load.

Pricing and Payment

The Customer agrees to pay the service rates stated in the applicable quote or order confirmation. The quoted service price may depend on Container size, service location, service period, material type, weight allowance, and other services requested. Unless expressly stated otherwise, the quoted price covers an integrated waste-removal service that includes delivery, temporary placement of the Container, collection, transportation, and disposal within the stated limits; no separate amount is charged for rental or independent use of the Container.

Unless otherwise agreed in writing, payment is due according to the quote, order confirmation, or invoice. The Customer authorizes Sam’s Hauling and its payment processor to retain the payment method provided for the service order and to charge that payment method for the original service price and any legitimate additional charges incurred under these Terms. Payment information will be retained and processed in accordance with applicable federal, state, and local law.

Any sales, use, excise, permit, or other governmental tax, fee, or charge that Sam’s Hauling is legally required to collect in connection with a service order will be added to the Customer’s charges.

Additional charges may include, as applicable:

• excess weight charges;
• additional service days;
• unsuccessful delivery or pickup trip charges;
• relocation, exchange, or additional hauling charges;
• overloading or improperly loading the Container;
• prohibited-material, special-handling, cleanup, or return charges;
• permit fees; and
• charges, fines, or penalties assessed by a disposal facility or governmental authority because of the Customer’s load.

Current standard charges include $80 per ton for weight exceeding the included allowance, $10 per day for an approved extension of the service period, a minimum $50 trip charge when the Container is unavailable or inaccessible for collection, and a minimum $150 charge when prohibited or hazardous materials are discovered. These amounts may be supplemented by actual handling, disposal, cleanup, return-trip, regulatory, or other resulting costs. A different rate stated in the Customer’s quote or order confirmation will control.

Scheduled Pickup Cancellations

To avoid a cancellation fee, a request to reschedule or cancel a scheduled pickup must be received by Sam’s Hauling no later than the close of business on the business day immediately preceding the scheduled pickup date. A cancellation received after that deadline will incur a minimum $50 cancellation fee for each incident. Requests submitted after the close of business, including by voicemail or email, are considered received on the next business day.

Site Access and Container Placement

The Customer must provide safe and unobstructed access for delivery and collection and must ensure that the requested placement area can support the combined weight of the truck, Container, and contents. On the scheduled collection date, gates must be unlocked and vehicles, equipment, debris, snow, and other obstructions must be removed from the access path.

The Customer is responsible for identifying and disclosing conditions that may affect safe access or placement, including property lines, soft or weight-restricted surfaces, septic systems, irrigation systems, underground utilities, retaining walls, low-hanging wires or branches, and other concealed or overhead hazards.

Sam’s Hauling will use reasonable care when delivering, placing, and removing the Container. However, the Customer assumes the risk of damage resulting from inadequate access, inadequate surface strength, concealed conditions, inaccurate instructions, or the Customer’s requested placement.

Placement on grass, dirt, gravel, asphalt, decorative or aging concrete, pavers, brick, stamped concrete, specialty surfaces, or another higher-risk location may require a separate Placement Authorization & Damage Waiver. Sam’s Hauling may decline any requested placement.

If the Customer is not the property owner, the Customer represents that the property owner has authorized the service and requested placement. The Customer is responsible for obtaining any permit, right-of-way authorization, homeowners-association approval, or other permission required for the placement unless Sam’s Hauling expressly agrees otherwise in writing.

Customer’s Responsibilities for the Container

The Customer has care, custody, and control of the Container and its contents from delivery until removal, subject to Sam’s Hauling’s continuing ownership and the restrictions in these Terms. The Customer agrees to:

• use the Container only as part of the ordered waste-removal service and only for its intended purpose;
• keep the Container and access route reasonably secure and unobstructed;
• prevent unauthorized or unlawful use when reasonably possible;
• distribute weight evenly;
• keep all contents level with or below the top rim;
• comply with the loading and material instructions provided by Sam’s Hauling; and
• notify Sam’s Hauling promptly of damage, theft, fire, an accident, or an unsafe condition involving the Container.

The Customer may not move, alter, damage, burn in, attach anything to, or allow another hauler to move the Container. Machine loading with skid steers, tractors, loaders, excavators, or similar equipment is prohibited unless Sam’s Hauling gives prior written approval.

An overloaded, unevenly loaded, or otherwise unsafe Container will not be transported. The Customer must remove or redistribute material before collection, and additional trip and service-period charges may apply.

The Customer represents that the Customer owns, or has lawful authority to discard, all material placed in the Container. Sam’s Hauling is not responsible for the loss of or damage to any item placed in the Container. Once collected, materials may be commingled, transported, recycled, or disposed of and may not be recoverable. Sam’s Hauling has no obligation to search for, locate, separate, or return any item placed in the Container.

Weight Limits and Heavy Materials

Each Container size includes a maximum weight allowance stated in the Customer Guide, quote, or order confirmation. Weight exceeding that allowance will be charged at the applicable excess-weight rate based on the disposal facility’s scale records.

Heavy materials include dirt, rock, concrete, brick, asphalt, tile, lath and plaster, and other dense material. Unless Sam’s Hauling approves otherwise in writing, no more than one cubic yard of heavy material may be placed in a 6, 9, or 12-cubic-yard Container. Heavy material is not permitted in a 16-cubic-yard Container.

The Customer is responsible for accurately describing the material and selecting an appropriate Container size. Rain, snow, ice, and retained water may increase the final load weight.

Prohibited and Nonconforming Materials

The Customer may not place hazardous, toxic, flammable, explosive, corrosive, infectious, radioactive, regulated, or otherwise unlawful material in the Container.

Common prohibited items include paint of every type, including oil-based, water-based or latex, and aerosol paint; oils; fuels; propane tanks; batteries; tires; appliances containing refrigerant; asbestos; pesticides; poisons; fluorescent bulbs; electronics of every type; office equipment of every type; and medical or biohazardous waste. These categories are prohibited without exception unless Sam’s Hauling expressly changes its written policy. This list is not exhaustive. The Customer must contact Sam’s Hauling before loading any item if there is uncertainty about whether it is permitted.

Title to and responsibility for prohibited or nonconforming material remain with the Customer at all times. Acceptance or transportation of a load does not transfer responsibility for undisclosed prohibited or nonconforming material to Sam’s Hauling.

Sam’s Hauling may inspect, refuse, or reject a load containing prohibited or nonconforming material. Such material may be left for the Customer to remove, returned to the service address, or handled as required by the disposal facility or applicable law. The Customer remains responsible for the material and for all resulting charges, fines, penalties, cleanup, handling, transportation, disposal, and other costs.

Equipment Ownership and Damage

The Container remains the exclusive property of Sam’s Hauling at all times and is furnished solely as equipment incidental to Sam’s Hauling’s waste-removal services. The Customer is responsible for loss of or damage to the Container while it is at the service address, except for normal wear and tear or damage directly caused by Sam’s Hauling.

The Customer may be charged the reasonable cost to clean, repair, recover, or replace equipment damaged through misuse, unauthorized movement, overloading, prohibited contents, fire, vandalism, or another condition within the Customer’s control.

At the end of the service period or upon termination of service, the Customer must provide Sam’s Hauling with prompt and unobstructed access to retrieve the Container. The Customer may not withhold, conceal, block access to, or assert or permit a lien against the Container because of a payment dispute or other claim.

Responsibility and Limitation of Liability

To the fullest extent permitted by law, the Customer is responsible for claims, damages, fines, penalties, and costs arising from the Customer’s use of the Container, the contents of the load, the requested placement, a lack of authority or required permission, or the Customer’s violation of these Terms or applicable law.

The Customer agrees to indemnify and hold harmless Sam’s Hauling and its owners, officers, employees, and agents from third-party claims and related costs arising from those matters, except to the extent caused by Sam’s Hauling’s negligence or willful misconduct.

To the fullest extent permitted by law, Sam’s Hauling will not be liable for indirect, incidental, special, punitive, or consequential damages. Sam’s Hauling’s total liability arising from a particular service order will not exceed the amount paid by the Customer for that service order. Nothing in these Terms limits liability that cannot lawfully be limited.

Default and Termination

Sam’s Hauling may refuse, suspend, or terminate service if the Customer fails to pay amounts due, provides inaccurate information, requests unsafe or unlawful service, violates these Terms, or creates a risk to people, property, equipment, or the environment. Termination does not eliminate the Customer’s responsibility for charges or obligations already incurred.

General Terms

These Terms are governed by Colorado law. Any legal action arising from these Terms or the services will be brought in a court of competent jurisdiction in the City and County of Denver, Colorado.

Neither party will be responsible for a delay caused by circumstances beyond its reasonable control, except that such delay does not excuse payment obligations already incurred.

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later. These Terms may be updated from time to time; the version in effect when an order is accepted will govern that order unless the parties agree otherwise.

The Customer’s obligations concerning payment, prohibited or nonconforming material, equipment loss or damage, indemnification, and other liabilities incurred before completion or termination of service survive collection of the Container and termination of the agreement.

Use of samshauling.com is also subject to the Sam’s Hauling Privacy Policy.

Contact Information

Sam’s Hauling, Inc.
1001 S. Galapago St.
Denver, CO 80223
Phone: 303-984-7200
Email: info@samshauling.com
Website: https://samshauling.com