Archive for Dumpster Broker

Beware the Online Dumpster Broker

When renting a short-term dumpster for your home clean up or remodeling project, homeowners should always use a local dumpster rental company. While that sounds like a very obvious statement, the increasing use of internet searches to find local services often opens the door for out of town brokers (middlemen) to become part of the transaction. Out of town, out of state and even “out of the country” brokers now pop-up when one does a search for a local dumpster company.

It is sometimes not easy to distinguish the local guys from those operating from afar, but dealing with these distant brokers can be a costly experience. They usually own no trucks or dumpsters, but use cleverly constructed websites to intercept your business. They add hefty commissions, and then farm out the dumpster rental to a local company that could have provided that same container for less. Some national brokers do provide value to large construction companies managing nationwide projects, but to the local homeowner, small contractor and casual user, most “website only” brokers are a rip-off.

There are a number of disadvantages to using the online broker, the main ones being cost and communication. Typically a dumpster rented through a broker can cost 10 to 100% more than the local average price. In extreme cases, brokers have attempted to charge 3 times the rate of a local dumpster rental company. Their websites use terms such as Best Prices in Town or the Lowest Cost Dumpsters, but these are aimed at unsuspecting or inexperienced consumers. If queried, the online middleman will say his prices are “very affordable” or “ right in there with the other local guys”. Not true!

Communication is the other main problem with brokers. Information on getting what you want, where you want it, when you want it now travels through a third party. Details and advice on sizes, placement, payment, loading and more all get short-changed. Broker’s information is usually somewhat vague because they advertise the same services and roll-off containers to every city in the country with one website. Speaking directly with a local dumpster rental company is the fastest, cheapest and most efficient way to rent a container.

Following these few tips should help you identify the dumpster middleman websites:

  • They usually will not have a local phone number – typically it’s a toll-free.
  • They may have no phone number at all, just an online form to fill out.
  • Their website may ask for your zip code before identifying prices or sizes.
  • You may fill out an online form and wait several days for a reply.

If you can contact the company, ask for the local address where you might view their roll-offs in person. They won’t give it out.

The online dumpster broker takes a simple process, makes it complicated, and the customer pays more. Someone operating from an extra bedroom in Atlanta, or a basement office in San Diego, shouldn’t make money off Denver consumers ordering Denver based services. Knowing whom you are dealing with and shopping locally will save you time and money.

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Denver Dumpster Renter – Buyer Beware

Things to Know When Renting a Dumpster

In Denver, Colorado, renting a small dumpster is one of the most economical ways of disposing of excess home or remodeling trash. For the most part, the process can be quick and simple, but a few tips may help you avoid some of potential pitfalls.

Use A Local Dumpster Company

bewareOrdering a roll-off from an “800” toll-free or nationwide “getarolloff.com” company may be a costly experience.

A number 1-800 or online companies own no containers or trucks, but merely work as middlemen in the dumpster ordering process. They use cleverly constructed websites to lure in your order at a grossly inflated price and then farm out the job to a local Denver dumpster rental company, which could have provided a container for much less. Most of these middlemen “brokers” are located out of state and in some cases are not even based in the U.S. Rule of Thumb: Always use a local company to avoid the out of state “middleman”.

Get the Dumpster Size You’re Paying For

Loose industry standards allow for significant variation in container shapes and sizes.

A number of companies, including a few in the Denver area, deliver dumpsters that are substantially smaller than they advertise. Cubic yards are the measurement units used to determine the actual volume of a roll-off container, and some providers will fudge these numbers by 10% or more. One should not be afraid to ask their provider for the exact volume of the dumpster they are renting. A customer receiving a roll-off that is 10% shy in volume is similar to someone paying for 10 gallons of gas but receiving only 9. Not a place one would shop again.

Sam’s provides inside and outside measurements as well as volume information for each of our dumpster sizes, available on our Containers page.

Beware of Hidden Charges

When receiving a quote for roll-off service, be sure to ask for the total price. Sam’s price quotes are, and have always included, delivery, pick up and disposal fees. We do not use fuel surcharges. The only time a Sam’s dumpster can incur additional charges is when it is overweight, contains hazardous materials, or goes beyond the scheduled time period.

Be sure to ask about:

  • Fuel surcharges
  • Dumpster delivery fees
  • Dumpster pick up fees
  • Dumpster street permit fees
  • Waste disposal fees

Internet Ploys

Vast amounts of information, and misinformation, are finding their way onto the internet. Some roll-off companies are paying out of town online marketers to “pre screen, pre select and recommend them” based on, well, who knows? The marketers are being paid so they’ll say just about anything. Other dumpster rental companies have taken to writing themselves, or having their friend write flowery reviews. Only careful research on the part of each customer can ensure a dumpster choice that suits their needs.

Checking with the Better Business Bureau is a good place to start. Sam’s Hauling is a BBB accredited business with an A+ rating.

The Fabric Dumpster

The newest concept introduced to the trash removal marketplace is the poly/canvas type bag that is purchased from area home improvement stores. The bags are typically not reused, not recycled and are not biodegradable, and while suitable for some small jobs, the awkward nature of filling these containers reminds one of trying to stuff leaves into a garbage bag. If you’re a Do-It-Yourselfer, you most likely want to spend your time working on your project rather than on how to make use of your plastic bag dumpster.  Many metro areas, including Denver, have small metal short-term dumpsters that offer better utility and cost. Sam’s has delivered a number roll-offs to customers that have become frustrated with their bag’s shortcomings.

The “We Load It” Guys

When someone does an internet search for dumpster rental services in the Denver area, results often show companies that are junk loader/haulers. These companies don’t have any dumpsters, but are nationwide junk removal firms trying to tempt people into letting them load the trash and haul it away. What they don’t tell you is the price for this service is typically more than double the rate of a comparably sized dumpster. While some people may require loading assistance, they should be made aware of the price differential. Paying the high school kid down the block $20 to help you sort and load your trash may be a much cheaper alternative if you require assistance.

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